Telecom Fraud Management and SIM Localisation Services
Detect manage and monitor grey routes
Detect manage and monitor grey routes
Grey routing is a serious and damaging issue that telecommunication service providers continue to struggle with today. Not only can it result in significant revenue leakage for mobile network operators, but it can also have dire consequences for customers in terms of data theft and legal complexities. On a macroeconomic level, this adverse impact on operators' turnover substantially affects the government's revenue.
KelniGVG's Common Platform TELECOP system represents the core of our Fraud Management Solution that helps to overcome this problem.
Our Telecom Fraud Management and SIM Localisation services make it easy for operators and authorities to track and detect grey routes. It enables them to track international call termination, detect and report the bypassing of the legally declared routes for international traffic into Ghana.
The fraud detection system uses automated test calls to identify grey routes and detect fraudulent lines. It currently processes more than 150,000 calls per month. This makes it possible to efficiently counteract bypass fraud, thus reducing its impact on both the local operators' turnover and the government's revenue. Information provided by the system is also used to plan SIM localisation activities, leading to the dismantling of illegal SIM box operations.
KelniGVG has been working with the government of Ghana, its regulatory bodies and security agencies, and the MNOs to put in place processes and procedures to identify, block and dismantle SIM box operations. So far several millions in tax revenues savings has been achieved.
The solution covers two main components.
The service detects all types of fraudulent practices that affect the financial performance of operators, and the security and quality of international interconnectivity services. Such malpractices include:
Our SIM localisation services provide authorities tactical tools to track the location of GSM mobile stations, including SIM boxes, and to identify perpetrators who are bypassing international gateways. The goal is to equip authorities with the necessary tools and technologies to permanently dismantle fraudulent sites. The central SIM box fraud detection system managed by the telecom regulator helps to:
Our customers benefit from revenue loss avoidance, assured high quality of service, security and more.
The Common Platform (CP) is a digital collection mechanism encompassing Fraud Management, Traffic Monitoring, Revenue Assurance and Mobile Money Monitoring services.
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